Due to the nature of the items we offer, we are unable to accept returns or exchanges for purchased toys and products, unless they are defective. We prioritize the health, safety, and peace of mind of our customers. Any item designed for contact with the body or fluids cannot be returned or resold once it leaves our warehouse, as it is considered used.
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We want to assure you that all orders undergo rigorous quality checks before being delivered to you, ensuring that the products meet the highest standards.
š¤ However, if for any reason the product quality falls short of your expectations, please don't hesitate to contact us at support@dirtytoyz.com. We treat each case individually to provide a personalized resolution.